Delivery Information

Fabric samples are delivered within 3-4 working days. Beds, mattresses, footstools, and storage boxes arrive in 4-8 working days, while sofas take 2-3 weeks.

Enjoy a Seamless, Hassle-Free Delivery Experience!

All delivery timescales are approximate and dependent on location.

We offer free delivery to most of the mainland UK.

As with any logistics company, we have a capacity limit to ensure operational integrity is not compromised. Rest assured, we will allocate all available resources to deliver orders in a timely and manageable manner.

Prior to delivery, you will receive a notification from our team to organize a delivery date via SMS or telephone. You will also receive contact prior to delivery to keep you informed of an approximate delivery window.

Adverse weather conditions may delay your delivery, but we will always keep you informed and re-book if necessary. If you miss your delivery date/time for any reason and we need to rearrange delivery, a charge of £70 may apply to cover the cost.

Footstools, Ottoman Boxes & Mattresses:

The redelivery fee for smaller items such as footstools and ottoman boxes is reduced to £40.

Note:

– We do not deliver to Northern Ireland – all postcodes.

– Over bank holidays and during our busy periods, our standard delivery services may be affected. Specific delivery details will be confirmed at the time of order.

– Please ensure that you enter your phone number at checkout to help our delivery providers notify you of deliveries. If you miss or refuse* a delivery, you may be charged a redelivery fee of up to £70, depending on the value/size of the order. This fee will be determined by the courier making the delivery.

-If a delivery is refused by you, the customer, or it doesn’t fit into your property due to size, you will be liable for the return charge, which is determined by the courier.

Delivery & Scheduling

How long will my order take to arrive?

Most beds are delivered within 7–14 working days. You’ll receive a dispatch confirmation, and our delivery team will contact you to schedule a convenient time.

Do you deliver outside of Yorkshire?

Yes, we deliver nationwide across the UK. Delivery charges and lead times may vary slightly based on your location, especially in remote areas.

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Can I choose my delivery date?

 Yes, once your order is ready, we’ll contact you to confirm a delivery date that works for you. You can reschedule with at least 48 hours’ notice.

Will I get notified before my delivery arrives?

Absolutely. We’ll contact you in advance to confirm the delivery day and time window, so you’re not left waiting around.

What should I do if I need to change my delivery address?

If your order hasn’t been dispatched yet, we can update the address. Please contact us as soon as possible to make changes.

Do you deliver on weekends?

In select areas, Saturday delivery may be available for an extra charge. Get in touch with us to check availability in your postcode.

Can I delay my delivery if my home isn’t ready yet?

Yes, we can hold your order for a short time until you're ready to receive it. Let us know your preferred timeline when placing the order or after confirmation.

What if I miss the delivery?

If no one is available at the confirmed delivery time, re-delivery charges may apply. We recommend ensuring someone is home or rescheduling in advance. In any case, it is advisable to contact us before.

Need a Help?

  • 01924533591
  • admin@topnotchfurnishers.co.uk

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