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Product Customisation & Sizing:
Yes, nearly all our beds can be tailored to your specifications. Whether you're adjusting the headboard height, selecting storage type, or choosing from a wide range of fabrics, we’ll build it to match your space and style.
Absolutely. We offer bespoke sizing options beyond the UK standard, including extra-long or extra-wide beds. Just let us know your dimensions at the time of order.
We recommend measuring your room layout carefully, allowing space around the bed for walking and furniture. Upgrading from a double to a king can make a big difference in comfort with minimal extra space used.
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We offer all standard UK sizes including:
- Single: 3ft x 6ft 3in (90 x 190 cm)
- Small Double: 4ft x 6ft (120 x 190 cm)
- Double: 4ft 6in x 6ft 3in (135 x 190 cm)
- King: 5ft x 6ft 6in (150 x 200 cm)
- Super King: 6ft x 6ft 6in (180 x 200 cm)
Yes, headboard height, width, and design details can be adjusted. This is particularly helpful for taller ceilings or tighter spaces. Just specify your requirements before production.
Yes, we offer a wide range of fabric types and colours — from crushed velvet to linen to chenille. You can also order free fabric samples before making your final choice.
If production hasn’t started, we can usually accommodate changes. Please contact us as soon as possible after placing your order to request an update.
Yes, whether you need a low-profile bed for a loft, a compact frame for small rooms, or something oversized for a statement space, we’ll tailor the dimensions to fit. Contact our 24/7 support for details.
Definitely. You can choose from ottoman lift-up storage, side or end drawers, or no storage at all. We’ll build the frame with the configuration that suits your needs.
Just reach out to our support team before placing your order. Share your desired dimensions, fabric, storage preferences, or a reference photo, and we’ll confirm feasibility and pricing.
Bed Types & Features
We offer a wide range of bed styles including Ottoman, Divan, Platform, Wingback, Sleigh, and TV beds. Each comes with unique features like built-in storage, elegant headboards, or tech-friendly designs.
A platform bed has a minimalist, raised base with slats or a flat surface, while a divan bed is a boxy, upholstered base, often with storage drawers—and usually lower to the ground. Divans are ideal for maximising under-bed storage.
Ottoman beds offer lift-up storage under the mattress, using a gas-lift mechanism. They're perfect for small spaces or anyone wanting to keep clutter out of sight without losing floor space.
TV beds offer comfort, tech integration, and space efficiency. The footboard houses a hidden TV lift, making it ideal for binge-watching without the need for extra furniture or wall mounts.
Our TV beds are available in Double (4'6"), King (5ft), and Super King (6ft) sizes. Always check the product details for TV compatibility and max dimensions. You can also contact our support for details.
Our TV beds do not include a television, allowing you to use your own if it fits the specs. Product pages clearly list TV size compatibility and maximum dimensions.
Divan beds usually offer built-in drawers. Ottoman beds provide full under-mattress storage. Some platform or sleigh beds also come with side or foot-end drawers.
Platform-topped or divan base beds tend to be the most robust, thanks to their solid construction. They offer full mattress support without gaps, reducing wear over time.
A wingback bed features vertical “wings” on the headboard, adding drama and elegance. A sleigh bed curves at both the headboard and footboard, evoking a more traditional, luxurious feel.
Yes, most of our bed frames can be customised with your preferred storage configuration, whether that’s lift-up storage, drawers, or a clean no-storage base.
Mattress Guidance
We offer a range of mattresses including Orthopaedic Spring Foam, Pocket Sprung (1000 & 2000), Pillow Top, Cool Gel Memory Foam, and combinations of springs and memory foam to suit all sleep preferences.
Pocket sprung mattresses offer individual support through wrapped coils that move independently, reducing motion transfer. Memory foam contours to your body, providing pressure relief and cradling support.
Orthopaedic mattresses are firmer by design and offer targeted back and joint support. They’re ideal for people with posture issues or those who prefer a firmer sleep surface.
Finance
Visit our Payments & Financing Policy for more details.
We accept all major debit and credit cards, including Visa, Mastercard, and American Express. You can also pay using Klarna or Clearpay (Afterpay) at checkout.
Yes, we’ve partnered with Klarna and Clearpay to offer flexible instalment plans. You can spread your payments over time, interest-free, based on the provider's terms.
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
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After adding your item to the cart, select your preferred option — Klarna or Clearpay — during checkout. You’ll be redirected to their platform to complete the payment setup.
No, both Klarna and Clearpay offer 0% interest instalment options when payments are made on time. Late fees may apply if payments are missed, per the provider's policy.
We do offer cash or payment on delivery. Contact our 24/7 support for complete guide.
Delivery & Scheduling
Visit our Delivery & Scheduling policy for more details.
Most beds are delivered within 7–14 working days. You’ll receive a dispatch confirmation, and our delivery team will contact you to schedule a convenient time.
Yes, we deliver nationwide across the UK. Delivery charges and lead times may vary slightly based on your location, especially in remote areas.
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Yes, once your order is ready, we’ll contact you to confirm a delivery date that works for you. You can reschedule with at least 48 hours’ notice.
Absolutely. We’ll contact you in advance to confirm the delivery day and time window, so you’re not left waiting around.
Returns & Warranty
Please visit our Returns Policy for complete details.
Because most of our beds are made to order, returns are only accepted if the item is damaged or faulty. Please inspect your delivery and contact us within 14 days if there's an issue.
Custom-made products are non-returnable unless defective. If your item is not custom (e.g. a standard footstool), please contact us within 14 days for return eligibility.
Contact us immediately with clear photos of the issue. We’ll investigate and arrange a replacement, repair, or full refund as needed, your satisfaction is our priority.
Yes, we provide the following warranty coverage:
- 90-day full warranty on all products
- 2-year part replacement warranty for beds and mattresses (excluding misuse or wear & tear)
- 1-year part replacement warranty for sofas
90-day warranty for footstools
Fabric & Swatches
Yes, we offer free fabric samples across our entire range. You can request samples directly from the product page or by contacting our support team.
You can request up to 6 free samples at a time. If you need more for a design project or commercial order, feel free to reach out, we’re happy to help.
Fabric samples are usually dispatched within 1–2 working days and delivered via standard post within 2–4 business days, depending on your location.
We stock a variety of materials including velvet, chenille, crushed velvet, faux leather, and linen in a wide range of colours. Each product page displays the available options.
If your bed hasn’t gone into production, we can update your fabric choice. Just contact us as soon as possible after placing your order to avoid delays.
While our photos are taken using real products, lighting and screen settings may slightly affect colour appearance. That’s why we recommend ordering samples for the most accurate match.
Bed Buying Advice
It depends on your space and sleeping habits. For two adults, we recommend a King (5ft) or Super King (6ft) for comfortable, undisturbed sleep. Even a slight upgrade from Double (4ft 6in) can make a big difference.
Consider your needs:
- For extra storage, choose an Ottoman or Divan.
- For style and impact, consider a Wingback or Sleigh bed.
- For tech integration, go with a TV bed.
Still unsure? Reach out — we’re happy to guide you.
Yes, higher beds can feel more luxurious and are easier for taller people to get in and out of. Lower beds suit compact rooms and minimalist styles. Choose what’s comfortable and complements your space.
Not always. The right support is key, not necessarily firmness. Orthopaedic mattresses offer targeted support, while medium-firm options often provide a balance of comfort and alignment.
Ideally, yes. Bases wear down like mattresses and can affect support. Buying both together ensures optimal performance and avoids voiding mattress warranties.
A quality bed frame can last 10+ years, and mattresses around 7–10 years, depending on use and maintenance. If you wake up sore or see sagging, it’s likely time for an upgrade.
Both play a role. The frame provides structural support and storage, while the mattress determines comfort and spine alignment. They work best together when chosen to suit your needs.
We provide detailed product descriptions, dimensions, and fabric samples. If you have questions, our support team can help match you with the right product.
Consider beds with built-in storage (like ottoman or drawer divan beds), opt for a low headboard to avoid crowding, and measure carefully before ordering. Our team can help with recommendations.
Yes, kids need supportive beds too. Choose sturdy frames that can handle jumping, with firm yet comfortable mattresses for growing bodies. For small rooms, storage beds are a great option.
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