Elowen Bed

We offer a 14-day return policy for our bed frames if the product is damaged or not as described upon delivery. Customers can return the bed frame within 14 days of receipt to ensure satisfaction with their purchase.
Additionally, we provide a comprehensive 90-day warranty for our bed frames. This means we stand behind the quality and craftsmanship of our products. If any parts of the bed frame are found to be defective within 90 days of the purchase date, we will repair or replace them at no extra cost. This warranty is designed to provide our customers with peace of mind and assurance of a high-quality product.
Furthermore, we offer a part replacement warranty for up to 2 years. This means that even after the initial 90-day period has ended, if any part of the bed frame fails due to defects in materials or workmanship within 2 years of the purchase date, we will provide replacement parts Customer has to Pay Part Shipping Cost. This ensures that our customers can continue to enjoy their bed frames for years to come.

Please Note It's important to note that these warranties do not cover damage caused by normal wear and tear, misuse, or improper assembly. They are subject to specific terms and conditions, which our customers should review before making a purchase. We encourage our customers to read the warranty details and understand its limitations. Please note that these warranties apply exclusively to the bed frames & Mattresses and not apply to the Sofas unless explicitly stated otherwise.