Category | Policy Details |
30-Night Risk-Free Trial | Available on selected products only. Starts from delivery date. Items must be returned in a reasonable, resalable condition. Excessive use, stains, odours, or damage may result in deductions or refusal. Not applicable to bespoke, made-to-order, or hygiene-sensitive products. |
Faults on Delivery | Customers must report faults or incorrect items within 48 hours of delivery, provide clear photos, and retain original packaging. |
Resolution Options | After assessment, solutions may include repair, replacement, partial refund, or full refund. |
Returnable Items | Items must be unused, in original packaging, include all components, and show no damage beyond normal handling. Returns not meeting these conditions will not be accepted. |
Non-Returnable Items | Custom or bespoke furniture, mattresses, hygiene-sensitive products, and items damaged due to misuse, neglect, or improper care. |
Mattresses & Hygiene Products | Must remain unopened with hygiene seals intact. Returns accepted only if unopened or if a manufacturing fault is proven. |
Wrong Size / Access Issues | Free returns not available if incorrect size is selected or items cannot pass through doors, stairs, or access points. Compensation is decided by the company. |
Return Costs | Customers pay return shipping and collection fees unless the item is faulty or incorrect. Extra charges may apply for failed deliveries or access issues. |
Refund Process | Refunds issued to the original payment method within 14 days of receiving returned items or resolving the issue. Deductions are clearly explained. |
Product Highlights
- The headboard in the product images is 137 cm high.
- Product images show the bed in Plush Silver Velvet.
Oslo Bed
Bold in design and rich in texture, the Oslo Bed redefines contemporary elegance with its signature panel detailing and clean, sculpted lines. Designed for those who appreciate both aesthetics and craftsmanship, this bed is more than a piece of furniture—it’s the focal point of a beautifully curated bedroom.
Key Features:
- Fully Bespoke Colours – Customize the bed in your ideal shade to complement any interior palette.
- Available in All UK Sizes – From Single to Super King, made to fit your space just right.
- Statement 54-Inch Headboard – As pictured, the tall headboard adds dimension and luxury, creating a plush backdrop for your rest.
- Fabric Options That Impress – Choose from high-quality Plush Velvet, Crushed Velvet, Naples Fabric, Teddy Boucle, or Marble material—each offering a unique texture and mood.
- Crafted to Order in the UK – Precision-made by skilled upholsterers, built to last with a finish that speaks volumes.
Whether you’re going for soft sophistication or bold luxury, the Oslo Bed brings refined comfort and bespoke style into your space.
Size Guide - Oslo Bed

| Frame Size | Headboard Height (cm) | Length (cm) | Base Width (cm) | Footboard Height (cm) | Base Height(cm) |
| Single 3ft | 137 | 211 | 97 | 58 | 33 |
| Small Double 4ft | 137 | 211 | 127 | 58 | 33 |
| Double 4ft6 | 137 | 211 | 142 | 58 | 33 |
| King 5ft | 137 | 216 | 157 | 58 | 33 |
| Super King 6ft | 137 | 216 | 188 | 58 | 33 |
|
Warranty / Policy Type |
Coverage Details |
Duration |
Customer Responsibility |
Conditions for Warranty Validity |
|
30-Day Return Policy |
Return accepted if the bed frame is damaged or not as described upon delivery. |
Within 30 days of receipt |
Return the product within the specified period. |
Proof of purchase required. Product must be unused and reported within 30 days of delivery. |
|
90-Day Comprehensive Warranty |
Covers defective parts, materials, or workmanship. Faulty parts will be repaired or replaced at no extra cost. |
90 days from purchase date |
None for repair or replacement. |
Proof of purchase required. The bed must be assembled and used according to the supplied instruction manual. |
|
2-Year Part Replacement Warranty |
Replacement parts provided if any component fails due to material or manufacturing defects. |
Up to 2 years from purchase date |
The customer pays the part’s shipping cost. |
Proof of purchase required. Frame must be used indoors in a dry, climate-controlled environment. |
|
Warranty Limitations |
Does not cover damage from normal wear and tear, misuse, or improper assembly. |
– |
Customers must follow the correct usage and assembly guidelines. |
Bolts must be checked and re-tightened after 30 days of first use and at least every six months thereafter. |
|
Product Applicability |
Warranty applies only to bed frames & mattresses. |
– |
– |
All warranty conditions above must be met. |
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